Help Center
Discover all Osteo24 features and learn how to use them effectively
Table of contents
Getting started
Welcome to Osteo24! Discover how to start using the platform in a few simple steps.
Registration
Create your account in minutes and join the Osteo24 community.
Create your practice
Set up your first practice and organize your therapist team.
Invite your team
Add your colleagues and collaborate effectively on a daily basis.
Follow-up and Advice
Follow-up and advice constitute one of Osteo24's most innovative features, enabling personalized and continuous support for your patients after consultation.
Follow-ups
A follow-up is an interactive communication tool that helps maintain the connection with your patients between consultations.
Follow-up concept
Follow-ups create a digital bridge between you and your patients, promoting therapeutic adherence and continuity of care.
- Two-way communication with the patient
- Monitoring of therapeutic recommendations
- Real-time progress evaluation
- Complete exchange history
Practical use
How to create and effectively manage your patient follow-ups.
- Create a new follow-up from the patient interface
- Define an explicit title and clear instructions
- Add appropriate advice according to the case
- Share the secure link with your patient
Advice
Advice are structured recommendations that you can associate with your follow-ups to guide your patients in their recovery.
Personal advice
Advice that you create specifically for your patients and your practice.
- Fully customizable content
- Visible only by you and your patients
- Perfect adaptation to your therapeutic approach
Community advice
Advice shared by the community of practitioners using Osteo24.
- Created and shared by other practitioners
- Mutual enrichment of practices
- Community moderation
Osteo24 Advice
Official advice validated by the Osteo24 team, based on best practices.
- Validated by healthcare professionals
- Based on the latest recommendations
- Regularly updated
Typical workflow
How to effectively integrate follow-ups and advice into your daily practice.
- Initial consultation with diagnosis
- Creation of follow-up with adapted advice
- Sharing the secure link with the patient
- Progress monitoring and adjustments if necessary
Clinical benefits
- Improvement in therapeutic adherence
- Reduction in recurrence rate
- Optimization of consultation time
Practice management
Practices are the heart of your organization. Learn to create, manage and optimize them.
Creating a practice
- Click on 'New practice' from the practice list
- Fill in essential information: name, complete address, phone, email
- Configure accounting settings according to your needs
Daily management
- Modify practice settings: general information, accounting parameters
- Manage users and their roles: invite therapists, define permissions
- Configure consultation locations: create and manage workspaces
Accounting
Simplify your accounting management with our integrated tools. Declare your monthly consultations with structured sheets.
Accounting tip
Complete your accounting sheets regularly for optimal tracking of your activity.
Accounting sheets
Create and manage your monthly accounting sheets
- Automatic creation every month
- Consultation and payment tracking
- Validation by managers
Accounting items
Manage each consultation and payment
- Patient registration
- Payment method management
- No-show management
Overview
View statistics of your accounting sheets
- Monthly summary for accountant
- Copy-paste for email sending
- Status tracking and late sheets
Tasks
Organize your work with our intelligent task system. Create, assign and track all your tasks.
Task types
This task does not repeat
This task repeats automatically according to the defined cycle
This task is shared with multiple users
Advanced features
- Automatic notifications for deadlines
- Smart deadline management
- Flexible assignment to team members
Notes
Centralize your notes and share them securely with your team
Note organization
Structure your notes for better efficiency
- Classification by categories and tags
- Advanced search in content
- Selective sharing with access control
Privacy
Your notes are protected with granular access control
Planning
View your daily schedule with integrated presence system
Planning features
- Daily view with date navigation
- View by consultation location
- Real-time presence updates
- Keyboard shortcuts for quick navigation
Media Library
Store, organize and share your files securely
Storage and quotas
Smart storage space management per cabinet
Supported formats
- Images: JPEG, PNG, GIF, WebP
- Documents: PDF only
- Videos: not currently supported
Data security
- Access control by cabinet and user
- Automatic and secure backup
- Compliance with health regulations
Vacations
Plan your leave and coordinate with your team
Request management
Track and manage all leave requests
Team coordination
Avoid conflicts and ensure continuity of care
On-call
Organize on-call duties with intelligent rotation system
On-call features
Flexible slot scheduling
Fair rotation system
Automatic alerts and notifications
Solidarity Fund
Transform no-shows into social assistance for patients in need
Solidarity concept
Unpaid but charged sessions become social assistance
Fund management
Transparent supervision of contributions and distributions
Social impact
Concrete help for patients in precarious situations